These Terms, together with our Privacy Policy, Responsible Gambling Policy and any other policy or document referred to within these Terms, contains the Terms and Conditions (Terms) on which Sportmarket (we, us and/or our) make our online betting account services (Services) available to you. Please read these Terms carefully and make sure that you understand them before using the Service. You agree that by opening an Account and using the Service that you will be bound by these Terms.
On opening an Account you will be asked to confirm that you have read and understood the Terms. Clicking this button means that you will have agreed to a legal contract. Please do not accept the Terms if you do not wish to enter into the contract.
We may make changes to the Terms from time to time and we will notify you of any such changes. Your continued use of the Services after the notification will be deemed as your acceptance of the changes. Please ensure you check the Website periodically.
Sportmarket is an authorised Agent for a selection of Bookmakers and Betting Exchanges.
As an Agent, we are authorised by the Bookmakers to establish betting accounts so that our customers can place bets with the Bookmakers.
We receive funds deposited by our customers and make those funds available for betting purposes with the Bookmakers. Funds held by Sportmarket on behalf of our customers are held in segregated Client Accounts and are protected by Isle of Man gambling law with the exceptions listed in section 4.4. and 4.5. Funds that are not held in protected client accounts may be held in bank accounts, with electronic money institutions, in eWallets, with Bookmakers, with other Group companies or in other liquid assets.
We make available to our customers a record of all betting and funding transactions and settle with the Bookmakers on behalf of our customers.
1.1. There are a number of important words or phrases that feature prominently within these Terms. It is important that you understand the specific meaning of the following words or phrases:
Account means the unique username and password combination which grants you access to your main account that can be accessed from www.sportmarket.com.
Bookmakers are Bookmakers and Betting Exchanges with whom we provide you betting accounts.
Bets means all betting transactions into which you enter with Bookmakers.
Betting Software means any computer programme or application, whether developed by you or for your use by a third party, that assists in the placement of Bets.
Direct Bookmaker Accounts means accounts provided by the Bookmakers where you place bets yourself in a dedicated account through the Bookmaker’s betting software. .
Sportmarket Pro means the trading platform for bet placement provided by Sportmarket. Bets placed through Sportmarket Pro are placed in shared Bookmaker Accounts.
Website means our website at www.sportmarket.com.
2.1. The Services are provided by Sportmarket Services Limited (Sportmarket), a company incorporated in Isle of Man, under company number 132465C with registered office at Ground Floor, Dorchester House, Belmont Hill, Douglas, Isle of Man, IM1 4RE. Sportmarket is licensed and regulated by the Isle of Man Gambling Supervision Commission. We may be contacted via contact details provided on the Website or by other means communicated to you directly.
2.2. In order to provide the Services we may use the assistance of other companies, which may include companies within our group of companies or independent suppliers. To this extent we may have to provide those third parties with your details but will only do so subject to all applicable data protection laws. We will never share your details within dependent suppliers for marketing purposes unless you give us prior consent to do so.
3.1. By creating an Account you agree that:
3.2. Your Account may only be opened under your own full legally recognised name. You may not create an Account under another person's name or a fictitious name, nor may you use another person's Account.
3.3. You may not permit third parties to use your Account. If you do (which includes third party access as a result of not adequately safeguarding your login credentials) you will be both responsible and liable for the actions of those third parties. It is your responsibility to ensure that login and password are not written down anywhere, are not obvious or predictable and are not disclosed to anyone else.
3.4. One Account is permitted per individual (or legal entity). We reserve the right to cancel any duplicate Accounts and to offset any losses owed to us arising from all Accounts believed to be under your control.
3.5. If we believe that you are underage or you have not satisfied any age validation requests upon Account creation or at any other time then we may suspend and/or terminate your Account and will endeavour to reverse any transactions. Any winnings owed to you will not be paid out. Any winnings previously paid out to you will be deducted from your funds held by us.
3.6. Before using the Service, you must personally complete the registration process and read and accept these Terms.
3.7. You may not register for an Account if you live in any of the following countries: United States of America, United Kingdom, France or any other jurisdiction not available in the country list upon registration
4.1. Before you can access the Services you will either need to
Funds can be deposited via the deposit methods listed within the payments pages on the Website.
4.2. In making and receiving payments you agree that:
4.3. The provision of credit is subject to the following:
4.4. Funds held by us on your behalf in your main Account or your Sportmarket Pro account will be held in segregated Client Accounts and protected under Isle of Man gambling law unless you have been granted a credit facility or have accepted in writing that your funds can be held in other type of liquid assets.
4.5. Customers shall not receive interest or other earnings on the Funds held in segregated Client Accounts or any other mechanism under the control of Sportmarket, other than those earnings provided in Sportmarket’s Services
4.6. Funds held in Direct Bookmaker Accounts will not be held in segregated Client Accounts.
4.7. Withdrawals can be requested via the payments pages after logging in to your Account. In most cases withdrawals will be processed within 24 hours after a re quest is made.
4.8. Where currency conversion is necessary to provide the Services (e.g. by redistributing funds between Bookmaker accounts, or by withdrawing winnings owed to you from Bookmaker accounts to the Client Account), we will endeavour to minimise any associated currency exchange costs. Primarily we will look to minimise the transfer of hard currency wherever possible. However, any costs incurred as a result of currency conversion and any risk associated with currency conversion fluctuations will be borne by you.
4.9. If an Account is inactive for a period of 36 months we will attempt to repay any outstanding balance (minus any applicable payment charges) to the account (bank or otherwise) from which the original payment was placed. Furthermore, in order to communicate repayment possibilities, we will attempt to contact you in any reasonable way possible after said period.
If this repayment is unsuccessful or falls through for whatever reason, we will make a charitable donation in your name to an appropriate organisation or cause that helps to promote research, support and education in the field of problem gambling.
An Account will not be deemed inactive if you have logged in on any of the services during the last 36 months regardless if no bets have been placed. Furthermore, in order to avoid any doubt, an account will not be deemed inactive if in the period of 36 months you have logged in to either your Main Account or Pro Account.
4.10. If your Account is suspended or closed pending investigation of a suspected material breach we may retain any outstanding funds in your Account until the investigation has been resolved. Any amount owed to us following resolution n of a material breach may be offset against any outstanding funds in your Account.
4.11. Upon closure of your Account (for any reason other than a material breach) we will:
4.12. It is your responsibility to account for any taxes on your winnings (if any) and to satisfy any reporting obligations on your earnings and financial transactions.
5.1. Single Bets placed with Bookmaker accounts
5.2. Accumulator (Mutiple) Bets placed with Sportmarket
6.1. If funds are credited or deducted to/from your balance in error, we will notify you as soon as this comes to our attention and reverse the transaction. Where funds credited to you in error have already been withdrawn by you or paid to you then you will hold those funds on trust until such time as the error has been properly resolved.
6.2. In some cases it will be clear that Bets have been placed and/or accepted in error. Circumstances that represent an error include:
In these circumstances our partner Bookmakers may either correct the error and deal with the Bet(s) on the basis of the corrected positions or declare the bet void.
6.3. Bookmakers may from time to time void an individual Bet, group of Bets, or all Bets on a given selection or event, at their sole discretion. Ordinarily Bets will be void due to (but not limited to) system errors, suspicious betting activity or event cancellation or postponement.
6.4. Bookmakers reserve the right to void Bets if the Bookmaker knows or reasonably suspects that an event on which a Bet is made has been fixed or if there is any other form of match-fixing.
6.5. Where there is a discrepancy between the time of Bet placement as recorded by your own system and the time the Bet request was received by the Bookmaker according to the Bookmaker’s records, the Bookmaker’s record will be deemed to the be the accurate record of the time the Bet was placed.
7.1. If, at any time, funds are incorrectly credited to your Account, it is your responsibility to inform us as soon as this comes to your attention.
7.2. Where you utilise Betting Software to assist or execute your betting strategies, it is your responsibility to ensure that any information made available by you to the Betting Software (e.g. login details) is transferred, stored and updated securely. You are fully responsible for any losses arising from any account breach as a result of your choice to utilise Betting Software in this manner.
7.3. It is your responsibility to ensure that your equipment is properly secured by up-to-date and effective security software, particularly in respect of malware and other devices which allow the interception of logins and passwords.
8.1. As part of our Know Your Customer (KYC) procedures we will reserve the right to ask you to provide proof of age, identity and address at any time. Verification will always be needed before you will be able to make any withdrawals or if you have made deposits totalling to EUR 2,000 or more in cryptocurrency, or EUR 3,000 or more in fiat.
8.2. Your continued use of our Services is conditional upon allowing us to perform independent verification checks which may require the disclosure of your personal details to third parties for these purposes only. We may also ask you to provide details of the source of any funds, source of wealth, and/or verification of the ultimate beneficial ownership of any corporate body (if applicable) and to provide certified and/or notarised copies of your evidence of identity or other documents. These verification checks can be done by a 3rd party software solution or a member of Sportmarket team (human). There will be no discrepancy between methods of verification conducted by a human or a 3rd party software solution.
8.3. If you do not provide the verification information we require then we may suspend and/or terminate your Account. Similarly, if we believe your Account is being misused (either by yourself or is being used by third parties) then we may suspend and/or terminate your Account.
8.4. We may be required by money laundering regulations to suspend your Account and/or to block any funds transfers or payments to you. If this happens then we may be prohibited by law from giving you an explanation pending clearance or other instructions from the relevant authorities.
8.5. Verification will need to be renewed upon request if the validity date of your ID has expired or if you have changed your address.
9.1. Any of the following will be considered to be unacceptable use and a material breach of these Terms which may result in termination of your Account:
9.2. Any of the following will be considered to be an illegal or prohibited activity and is therefore not permitted under any circumstances:
9.3. Any of the following will be considered fraudulent activity and may lead to criminal prosecution:
9.4. If we suspect or have evidence of any act or event arising in this section then we reserve the right to notify the relevant enforcement authorities and credit reference agencies, providing them with full details.
9.5. Where you suspect or know that another person may be participating in or furthering any of the above then you must inform us immediately, providing us with such information as we reasonably require
10.1. The Service will be made available on a continual basis except for periods of planned maintenance and upgrades (which we will endeavour to give you prior warning of) and for any emergency maintenance (which may happen at any time). We do not, however, guarantee an uninterrupted Service. If a problem arises with the provision of the Services, then we will take all reasonable steps to rectify that problem and resume the Services as soon as reasonably possible.
11.1. You may at any time give us notice that you wish to close your Account. Upon receipt of your notification we will render your Account inactive, which means that you will no longer be able to use the Services, add funds to (or withdraw funds from) your Account or undertake any other activities. Any funds due to you will be repaid in accordance with section 4. of these Terms.
11.2. Without prejudice to any other rights we may have, we may terminate your access to your Account immediately and without liability in any circumstances including if you:
11.3. If you have entered into a self-exclusion agreement or arrangement with us then we will immediately close your Account and all Bookmaker accounts provided to you by us. Any funds due to you will be repaid in accordance with section 4. of these Terms.
12.1. The personal information you provide to us will be processed in accordance with our Privacy Policy.
12.2. We will only process your personal data in accordance with applicable data protection laws and as provided for in these Terms.
13.1. You agree to defend, indemnify and hold us harmless against claims, actions, proceedings, losses, damages, expenses and costs (including without limitation court costs and reasonable legal fees) arising out of or in connection with your use of the Services and/or your breach or non-compliance with these Terms.
13.2. You agree to be liable for any negative balance in your account by using funds that may have been credited to your Account incorrectly depending on system errors or incorrect settlement. For bets placed with funds being incorrectly credited to the account, Sportmarket also reserves the right to void such bets for you, both before and after the event took place, even if they were winning bets.
14.1. If we fail to comply with these Terms then we will be responsible for loss or damage you suffer which is a foreseeable result of our breach of these Terms or our negligence, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if it is an obvious consequence of our breach or if they were contemplated by both of us at the time we entered into these Terms.
14.2. We do not in any way exclude or limit our liability for:
14.3. We exclude liability to the extent permitted by law for:
14.4. In all other respects our total liability to you is limited to no more than one and a half times the sums received from you, or from our partner Bookmakers in relation to your activity, in using the Service in the six-month period preceding any such claim or claims.
Applicable laws require that some of the information or communications we send to you should be in writing. When using our website, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our website. For contractual purposes you agree to this electronic means of communication. Any notices given by electronic means to us will only be deemed to be served when receipt has been confirmed by us (but not via an automatic notification or "out of office" reply).
16.1. All notices given by you to us must be given to Sportmarket Services Limited trading as Sportmarket at:
16.2. We may give notice to you at either the e-mail or postal address you provide to us when registering an Account (or as updated by you at any time thereafter). Notice will be deemed received and properly served 24 hours after an e-mail is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee and that delivery was not rejected or otherwise failed. Any notices sent to us by e-mail will only be deemed to be valid if they are also sent to us by post.
17.1. If you have a complaint, then please contact us in the first instance.
17.2. Both parties must use all reasonable endeavours to resolve a complaint within 28 days of it being brought properly to the attention of the other party. If we are unable to resolve a complaint, then you can seek independent arbitration from the Isle of Man Gambling Supervision Commission. Further information and contact details can be found here https://www.gov.im/categories/business-and-industries/gambling-and-e-gaming/player-protection/.
18.1. We recognise that some of our customers may experience difficulties either now or in the future in limiting their gambling. If you are experiencing difficulty limiting your gambling or have good reason to believe that you might start to develop difficulty limiting your gambling, then we recommend that you consult our Responsible Gambling Policy.
18.2. You may at any time ask to self-exclude and if you do we will not permit you access to the Services (permanently or for a limited period), we will not allow you to open any new Account for the period of your self-exclusion, and we will not send any marketing or promotional material to you.
19.1.Sportmarket provides content from other Internet sites and/or resources ("Third Party Content") and while the Operator takes every reasonable measure to ensure that material included on the Website is correct, reputable and of high quality, Sportmarket does not make any warranties or guarantees in relation to Third Party Content and will not be held liable by the Customer for any such Third Party Content. If Sportmarket is informed of any inaccuracies in the Third Party Content contained on the Website, it will attempt to correct the inaccuracies as soon as it reasonably can and will remove any Third Party Content which does not meet standards.
19.2. Sportmarket makes no representations or warranties regarding any third party websites linked to the Website ("Linked Sites"), the entities which operate the Linked Sites or which feature on the Linked Sites. Sportmarket will not accept liability for any loss (including any indirect or consequential loss) or damage the Customer may suffer directly or indirectly as a result of using any of the Linked Sites or relying on any material contained therein. The Customer acknowledges that the Customer's access to and use of any of the Linked Sites and/or associated Third Party Content is entirely at their own risk which is outside of jurisdictional control of the Isle of Man Gambling Supervision Commission.
We shall have no liability for any delays or failures which result from circumstances beyond our reasonable control.
We reserve the right to make changes to these Terms at any time. It is your responsibility to check these Terms from time to time to ensure that you agree with them. Your continued use of the Services will be deemed to be your acceptance of any changes we may make.
22.1. We may transfer our rights and obligations under these Terms to another organisation, but this will not affect your rights or our obligations.
22.2. You may only transfer your rights and obligations under these Terms if we agree to this in writing.
23.1. If we fail at any time to insist upon strict performance of any of your obligations under these Terms, or if we fail to exercise any of the rights or remedies to which we are entitled then this will not constitute a waiver of such rights or remedies and will not relieve you from compliance with such obligations.
23.2. A waiver by us of any default will not constitute a waiver of any subsequent default.
23.3. No waiver by us of any of these Terms will be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with clause 16 above.
If any court or competent authority decides that any of the provisions of these Terms are invalid, unlawful or unenforceable to any extent, then that provision will be severed from the rest of these Terms, which will continue to be valid to the fullest extent permitted by law.
25.1. These Terms and any document expressly referred to in them constitute the whole agreement between us and supersede all previous discussions, correspondence, negotiations, previous arrangement, understanding or agreement between us relating to the subject matter of these Terms.
25.2. We each acknowledge that, in entering into these Terms, neither of us relies on, or will have any remedies in respect of, any representation or warranty (whether made innocently or negligently) that is not set out in these Terms or the documents referred to in them.
25.3. Each of us agrees that our only liability in respect of those representations and warranties that are set out in this agreement (whether made innocently or negligently) will be for breach of contract only.
25.4. Where a list is given or the word "including" is used then this is not intended to be an exhaustive list.
26.1. These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by Manx law. Any dispute or claim arising out of or in connection with the Terms or their formation (including non-contractual disputes or claims) will be subject to the nonexclusive jurisdiction of the courts of the Isle of Man.
26.2. Gambling debts are enforceable in the Isle of Man.
A person who is not party to these terms and conditions or a contract shall not have any rights under or in connection with them under the Contracts (Rights of Third Parties) Act 1999.
Anyone under the age of 18 found to be using this site will have any winnings forfeited and may also be reported to law enforcement.
Sportmarket Services Limited, a company incorporated and regulated in Isle of Man under company number 132465C with registered office at Ground Floor, Dorchester House, Belmont Hill, Douglas, Isle of Man, IM1 4RE
Sportmarket Services Limited is licensed and regulated by the Isle of Man Gambling Supervision Commission under a licence issued under the Online Gambling Regulation Act 2001.