FREQUENTLY ASKED QUESTIONS
Some of the most asked questions that we get. Have a look at our help centre for additional information
How do I place a bet?
All betting is done on the Sportmarket Betting Platform. To place a bet, select your desired sport and competition, choose a market, and click the odds to open a betslip. Enter your stake, confirm the odds, and click 'Place.
For a more in-depth explanation, please visit this help centre article.
Can I register an account from my country?
If your country doesn’t appear in the registration form, we are unable to offer you an account at this time.
What is the Sportmarket Betting Platform?
The Sportmarket Betting Platform lets you place bets with multiple bookmakers using a single account, ensuring the best possible odds. It integrates multiple bookmakers and markets into one interface, providing real-time updates and a significant betting advantage.
How do I verify my account?
In order to verify your Sportmarket account, you must complete the automatic KYC procedure, which can be found in your account dashboard, under the "Verification" tab.
The required documents are:
1. A clear photocopy of your government-issued ID document
2. A proof of residence document, not older than three (3) months, showing your personal information
For more information, please visit this article.
How long do withdrawals take?
Withdrawals are typically processed within the same day. Bank transfers, however, may take 1–2 business days.
How can I deposit/withdraw funds?
To deposit funds, log into your Sportmarket Main Account, go to 'My Account,' and click 'Deposit.' Select your preferred payment method and complete the process.
For withdrawals, ensure funds are in your Main Account. Then, go to 'My Account,' select 'Withdraw,' and follow the instructions for your chosen method.
For more details, visit our help centre.
What is the difference between the Main and Betting Account?
The Main Account is on the website you’re currently using and serves as your account dashboard once you log in. It’s where you manage your funds, including deposits, withdrawals, and transfers. The Betting Account, accessed via the Betting Platform, is where you place bets, connect to bookmakers, and view all your betting activity. Think of the Main Account as your financial hub and the Betting Account as your dedicated space for betting.
Can I get a demo account?
While we don’t offer demo accounts, you can explore the Sportmarket Betting Platform without making a deposit. Simply register a Main Account and access the Betting Platform to view the available features.
Is there a mobile version of Sportmarket?
The Sportmarket Betting Platform is accessible via a mobile-friendly web application. You can use this platform to track odds and manage your betting activity.
Use the following link to access the Sportmarket mobile web application: https://m.sportmarket.com.
Does Sportmarket have commission fees?
Sportmarket does not charge any additional commissions. All bookmaker and exchange fees are integrated into the odds displayed on the platform.